Identify customer behavior on time
Our solutions can identify and simulate customer behavior. Which client on the verge of cancelation can be kept by an attractive offer? Using our forecasting model for a targeted use of your customer retention budgets and stabilize your customer base. Self-learning systems provide constant adjustments to current behavior and build on your existing structured and unstructured data of CRM and contract management.
How does this work?
Our algorithms involve all available information in order to recognize patterns and make predictions. Large amounts of data can be analyzed and structured for example to assess the communication history with the customer.
- Customer satisfaction
- Independent evaluation and relief for your employees
- Samples and behavioral detection to identify your customers
- Targeted use of your Customer Retention budgets
- Stabilization of your customer base
- Relief of marketing budget for new customers